Passenger Information

Accessibility

Directions & Location

 
The Cruise Maryland Terminal is conveniently located at exit 55, Key Highway on interstate 95. Click on the above link you will be connected with detailed directions as well as a link to Google maps. Click on the Green balloon and entering your starting for turn by turn directions. 

Embarkation Information

 
This section will provide you with information on the boarding requirements as set forth by the cruise lines and the Department of Homeland Security. ​

Hotels

 
We have a listing of hotels which are convenient to the Cruise Maryland Terminal, some of which offer special packages for cruise guests. Please click on the above link then the geographical region you are interested in staying for a hotel.

Lost Luggage

 

Lost Luggage

Any bags that may have been misplaced are handled by Intercruises. Their phone number is 443-421-5651.​

Debarkation Information

 
In this section you will find information on when to pick up a guest and where to wait until the ship is cleared by Customs & Border Protection, usually 2-3 hours after the ships arrival. Click on the above link for more specific information. 
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Parking & Rates

 
We make it easy by accepting, cash, Visa, MasterCard & American Express. Our parking lots are located within walking distance of the Cruise Maryland Terminal. Additional information can be obtained by clicking the above link.  ​

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

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The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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