Debarkation Information

Picking Up Returning Passengers

Cruise terminal gates open at 8:30am for passenger pick-up.
Passengers will not be permitted to exit the vessel until all federal inspection services are complete and the vessel is cleared by U.S. Customs and Border Protection.  This process takes approximately two (2) to three (3) hours after the cruise vessel arrives.
Taxi, Limo and Sedan services should proceed to the passenger building to pick up their passengers in the designated Limo/Shuttle line.  Upon exiting the passenger building, passengers will be directed to this area.  No shuttle service is required.
Family and friends picking up passengers will be directed to the "Pick Up" Lot where they will wait. 
Providing safe and secure facilities for our customers is a top priority at the Port of Baltimore. Please note that when you return from your cruise, federal security regulations prohibit any passengers from re-entering the seated waiting area of the cruise terminal. Returning passengers will be immediately directed to vehicle parking, taxis/limousines, and coaches. Please plan ahead and dress appropriately depending on weather conditions if you will be waiting outside to be picked up. 

Lost Luggage

Please contact Intercruises Shoreside and Port Services, 443-421-5651, to make arrangements to retrieve lost luggage.​

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